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Shipping & Returns

Returns Policy

Since your items are physically inspected for any possible damage one by one, we normally would not accept requests for refunds. If the item you received has been damaged upon opening the package, please take a picture of the damaged item/items and contact me ASAP so that I can work with you to resolve the situation.

***Please handle with care.
***Cutters are NOT dishwasher safe. Handwash only in cold or warm water (not hot). Keep away from heat.



Shipping

We ship USPS first class mail anywhere in the United States and WORLDWIDE. Orders will ship within 7-10 business days. For domestic orders, it will take approximately 3-5 days for delivery after shipment. For international orders it will take between 2-4 weeks.

 

Domestic Customers:
If your package should be lost or damaged in the mail please contact us as soon as you receive your package and take photos of your damaged cutters. Please allow 21 days to contact us for lost shipments. Your items will be replaced unless otherwise specified.

 

International Customers:
For international orders, once your items have been endorsed to the USPS, we have no control as to when it will exactly arrive to you. We advise that you do plan accordingly :)

 

Please be reminded that you are responsible for all shipping charges and any import fees that may be charged by customs at the time of delivery (including but not limited to import duties and local taxes, such as VAT). Make sure to check with your local customs office for any import fees that may apply to your order. Also please do not ask us to mark as "GIFT".

 

Please allow 45 days for lost shipments. After 45 days we will require a claim filed prior to shipping out a new shipment.

 

Shipping Costs 

Shipping prices are based off the item total of your cart. Please see the chart below to estimate your shipping.

 

Domestic Shipping (USA Only):

Order Total: $0 - $20 Shipping Cost: $4.50

Order Total: $20 - $40 Shipping Cost: $6.00

Order Total: $40 - $60 Shipping Cost: $8.00

Order Total: $60 - $75 Shipping Cost: $10.00

Order Total: $75 and up Shipping Cost: FREE

 

International Shipping:

Order Total: $0 - $15 Shipping Cost: $12.00

Order Total: $15 - $30 Shipping Cost: $13.50

Order Total: $30 - $45 Shipping Cost: $15.00

Order Total: $45 - $60 Shipping Cost: $16.50

Order Total: $60 - $75 Shipping Cost: $18.00

Order Total: $75 and up Shipping Cost: $19.50

 



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